NYSFDA is committed to providing state-of-the-art education and training opportunities to New York State’s funeral services professionals. Our Webinar Series provides regularly-scheduled training sessions to help licensed funeral directors fulfill Continuing Education requirements and mandatory OSHA training. Webinars cover a range of topics, ensuring members stay on top of their profession.
Protecting the Funeral Home from Liability
Date & Time: Wednesday, June 21, 2023 | 1-2pm
Presenter: Jen Graziano, licensed attorney and 4th generation licensed Funeral Director (NY & CT)
Law Firms are actively scouting potential clients under the guise that they have suffered “Funeral Home Negligence.” During this session we'll help funeral firms become aware of potential claims that can arise from dealings with client families and to mitigate areas of potential liability exposure. We'll bring attention to recent and potential claims advertised and encouraged by big law firms. We'll review and encourage ways and methods to be more mindful of these claims in our daily course of business. We'll cover:
- Potential areas of liability
- Types of Damages that can be awarded
- Potential claims against funeral homes
- How potential claims can arise in normal course of business
- How to protect your funeral home and yourself
NEW POLICY: Webinars provided by NYSFDA are intended to be viewed over a computer, smartphone, and/or tablet. In order to obtain credit for the webinar, you must be logged into GoToWebinar for at least 50 minutes of the webinar. If you are unable to log in and instead use the phone call only feature, you will need to notify NYSFDA AND provide proof of being on a phone call for at least 50 minutes. The phone call only feature does not allow you to ask questions of the presenter and therefore will be counted as a non-live credit.
Reminders: As of April 1, 2022, to receive credit for NYSFDA webinars you must pre-register through your membership portal or over the phone. If you do not, you will not receive credit. If multiple people from your funeral firm are looking for credit for any of the webinars offered, everyone should register individually. Or, if you'd like assistance processing a group registration, call Michelle at 800.291.2629. This will help NYSFDA process credits even faster, ensuring your profiles are up-to-date. Many thanks in advance for your help!
NYSFDA webinars are considered LIVE CEU credits.
*Please note, each course can only be taken once per biennium.